Privacy Policy
PRODUCTS 4 U LLC, doing business as My Text Agent ('we,' 'us,' or 'our'), is committed to protecting your privacy.
By accessing or using our Website or Services, you agree to the practices described below. If you do not agree, please do not use the Site.
1. Information We Collect
1.1 Personal Data We collect information you provide directly to us, such as:
Name, Email Address, Company Name.
Mobile Phone Number: We collect your phone number when you voluntarily provide it on our website forms or via chat.
Billing Information: Handled securely by our payment processor (Stripe).
1.2 Usage Data We automatically collect technical data such as IP address, browser type, device identifiers, referring URLs, pages viewed, date/time stamps, and similar diagnostics.
1.3 Cookies & Similar Technologies We use session, preference, and security cookies to operate and improve the user experience. You can disable cookies via your browser, but parts of the site may not function properly without them.
2. How We Use Information
We process your data to:
Provide, operate, and maintain our services.
Send SMS/Text Messages: We use your phone number to send the AI Demo links, appointment reminders, and account updates you requested.
Detect, prevent, and address technical issues or fraud.
Comply with legal obligations.
3. SMS & Text Messaging Privacy (Strict No-Sharing Policy)
3.1 SMS Opt-In & Consent You opt-in to receive messages by submitting your phone number on our web forms and checking the consent box. Your consent to receive SMS messages is specific to you and is not transferable to any other company.
3.2 Mobile Information Sharing No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Sharing & Disclosure
We never sell or rent your personal data. We share data only with:
Sub-processors: Service providers that perform services on our behalf (such as hosting, payment processing, or customer support) under strict confidentiality terms.
Legal Requirements: Authorities or successors when required by law or during a business transfer.
Note: As stated above, this sharing excludes mobile phone numbers and opt-in consent data.
5. Data Retention
Personal & Billing Data: Retained for as long as you maintain an account and up to 7 years thereafter for compliance.
Cookies: Up to 26 months unless a shorter period is sufficient.
6. Your Choices & Rights
Opt-Out of SMS: You may reply STOP to any text message to unsubscribe at any time.
Access & Deletion: You may request access to or deletion of your personal data by contacting us at the email below.
7. Security
We employ encryption in transit and at rest, role-based access controls, and regular vendor risk assessments to protect your data. However, no method of transmission over the Internet is 100% secure.
8. Children
Our services are not directed to, and we do not knowingly collect information from, anyone under 18.
9. Changes
Material changes will be announced 30 days in advance via email or notice on the site. The "Last updated" date reflects the current version.
10. Contact Us